Privacy Policy

Last Updated: April 28, 2026

At BridgeConnect, we take your privacy seriously. This policy explains how we collect, use, and protect your data across our CRM, Automation, and Marketing platform.

1. Information We Collect

To provide our automation and CRM services, we collect information that you provide directly to us:

  • Account Information: Name, email, password, and business details.
  • Customer Data: Lead information, contact lists, and conversation histories you upload or capture.
  • Social Media Data: Access tokens and profile information when you connect Facebook, LinkedIn, or YouTube.
  • Payment Data: Billing information processed securely via Stripe.

2. How We Use Your Information

We use the collected data to operate, maintain, and provide the features of BridgeConnect, including:

  • Facilitating multi-channel marketing automation (Email, SMS, Social).
  • Processing lead captures via Funnels and Forms.
  • Generating AI-driven analytics and insights for your agency.
  • Providing customer support and platform updates.

3. Data Security & Storage

BridgeConnect uses industry-standard encryption (AES-256) to protect your sensitive data and OAuth tokens. We host our infrastructure on secure, SOC2-compliant cloud providers to ensure high availability and data integrity.

4. Your Data Rights

You own your data. At any time, you can export your contacts, delete your account, or revoke social media permissions. For specific data deletion instructions regarding social platforms, please visit ourData Deletion page.

Contact Us

If you have any questions about this Privacy Policy, please reach out to our privacy officer at:

privacy@ctgbridgeconnect.com